Kerry MacKenzie Kerry MacKenzie is a freelance writer based in Chicago. She writes for publications worldwide, including London's Financial Times, on a wide range of topics including autos, technology, food, people and the biological sciences. |
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$15! Customer Profile Kerry MacKenzie Thursday, March 25, 1999 Kerry MacKenzie, a Chicago-based freelance writer and editor whose clients include a number of UK publishers, was putting last-minute touches to a new edition of Insight Guides' Chicago travel guide. She'd been working on the project for six months. "It was 11pm, I'd been working since dawn, and my deadline was 4am----that is,10am London time," recalled Kerry. "I had two files open--a Microsoft Word file with my raw text, and the Quark layout into which I was transferring the text. Suddenly, faster than you can say 'blind panic', both files vanished--just vanished--from the screen. As I furiously clicked on 'Find File', up flashed an alarming message that I'd never seen before (and hope never to see again): 'This file has probably been deleted. We are checking if any other files have also been deleted'--or words to that effect. My day's work--my 15-hour day's work--had apparently disappeared into the cyberether! It was far too late to call anyone. I thought of leaving a message on my editor's voicemail to the effect that I'd been valiantly battling a flesh-eating disease all week, but had now, sadly, lost my fingers, but as there's no excuse on the planet that editors haven't already heard, or used themselves, I had to forget that idea. The only thing I could think of was an anguished appeal to the Internet, so my fingers feverishly typed 'recover text'. Up popped 'RescueTXT'. Within minutes, I'd purchased and downloaded the
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